kinghorsePrivacy Policy

This page describes what we collect when you use kinghorse and how we keep that data protected. We at kinghorse take data security seriously. When you register an account, deposit funds, or place a bet, we collect personal information — your name, email, phone number, government ID, proof of address, and transaction history. We encrypt this data in transit and at rest. We do not sell your data to third parties.

Our privacy commitments apply across all platforms — Android app, iOS browser, desktop web. Whether you access kinghorse from Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta, the same safeguards apply. We store your data on servers that may sit outside your jurisdiction. By using kinghorse, you acknowledge this and agree to our data handling practices outlined below.

We comply with standard data protection principles — we collect only what we need, we use it only for the purposes stated, and we delete it when no longer required. If you have questions about how we handle your data, contact our support team via the customer support page.

What We Collect on kinghorse

We collect your email address when you register. This is how we verify your identity and send account notifications. We collect your phone number for account recovery and two-factor authentication. We collect your full name, date of birth, and residential address as part of KYC (Know Your Customer) verification. We require a government-issued ID — passport, national ID card, or driver's license — to confirm your identity.

We collect proof of address — a utility bill, bank statement, or government letter dated within the last 90 days. This confirms your residential jurisdiction. We collect payment details — the payment method you use for deposits and withdrawals (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account via mobile banking, local payment, online payment, e-wallet). We do not store full bank account numbers; we record only the masked account identifier and transaction history.

We collect transaction records — every deposit, withdrawal, bet, and payout. We collect your IP address, device type, and browser information for fraud detection. We collect the games you play and your betting patterns. We may collect information from third-party payment processors when you deposit or withdraw.

How We Use Your Data

We use your email and phone to confirm your account and send security alerts. We use your ID and address to verify that you are a real person and to comply with AML (anti-money laundering) regulations. We use your payment details to process deposits and withdrawals. We use your transaction history to detect fraud and flag suspicious activity. We use your game play data to settle bets and resolve disputes.

We analyze your data to improve kinghorse — we study game performance, payment success rates, and user behavior to identify technical issues. We use your data to comply with legal requests from authorities in your jurisdiction. We retain your data for at least seven years to meet regulatory and tax requirements.

Third-Party Processors

We work with payment processors (e-wallet and bank partners) to handle your deposits and withdrawals. These processors may access your name, account number, and transaction amount. We work with identity verification services to confirm your KYC documents. We work with fraud detection providers to flag suspicious transactions. We do not share your data with marketing agencies, data brokers, or other commercial partners.

We encrypt all data in transit using HTTPS. Our servers use standard security practices including firewalls, intrusion detection, and regular security audits.

Your Rights and Data Deletion on kinghorse

You have the right to request a copy of all data we hold about you. You have the right to request correction of inaccurate data. You have the right to request deletion of your account and all associated data, subject to legal retention requirements. We process such requests within 30 days. Contact our support team with your request and we will verify your identity before processing.

If you close your kinghorse account, we retain your transaction history, game outcomes, and payment records for seven years to comply with tax and regulatory requirements. We delete your email, phone, and personal documents after this period. We do not retain your password or two-factor authentication secrets.

Cookies and Tracking

We use cookies to maintain your login session and remember your preferences on kinghorse. These cookies are essential to our service — without them, you cannot stay logged in. We do not use cookies to track you across other websites. We do not use third-party analytics cookies that profile your behavior. Your browser controls allow you to block or delete cookies; doing so may restrict your access to kinghorse.

Data Breach Notification

If we detect unauthorized access to your kinghorse account or our systems, we notify you via registered email within 48 hours. We describe what data may have been affected and what steps we have taken. We provide instructions for securing your account. We do not publicly disclose user-specific data from a breach; we report aggregate breach information to relevant authorities as required by law.

We maintain insurance and incident response procedures for data breaches. We conduct annual security audits and penetration testing. We require all staff with access to kinghorse user data to sign confidentiality agreements. Our commitment to your privacy and security is ongoing — this policy may be updated as our practices evolve. Changes take effect when posted on this page.

• We collect only what we need to operate kinghorse and comply with law.
• We encrypt your data and limit access to authorized staff.
• We do not sell your data to third parties.
• You have the right to request access, correction, or deletion of your data.